Privacy Policy

Introduction

Nightious respects your privacy. This policy explains what personal information we collect when you use our website or engage our services, how we use it, and the choices you have.

Information We Collect

Direct Contact Data

When you contact us directly by email, phone, or consultation booking, we may collect your name, email address, service interest, and message content so we can respond and deliver services.

Analytics Data

We use Vercel Analytics to understand how visitors interact with our site. Vercel Analytics is privacy-focused and does not use cookies or track individual users across sites. Data collected includes page views, device type, browser, and referral source — all aggregated and anonymized.

Performance Data

We use Vercel Speed Insights to monitor page load times and Core Web Vitals. This data is anonymized and used solely to improve site performance.

Customer Communication Data

We use Intercom for customer support and communication. Intercom may collect your messages, support interactions, device and browser information, IP address, and usage data to facilitate communication and provide support.

How We Use Your Information

  • Respond to your inquiries and provide the services you request
  • Improve our website performance and user experience
  • Communicate with you about our services via Intercom
  • Send service-related updates — we do not send unsolicited marketing

Third-Party Services

Intercom

Customer messaging and support platform. Intercom may collect device and browser information, IP address, and interaction data. Review Intercom's Privacy Policy for details.

Vercel Analytics

Privacy-focused analytics that does not use cookies or track individual users across sites. Data is aggregated and anonymized.

Vercel Speed Insights

Performance monitoring that collects anonymized page load metrics. No personally identifiable information is collected.

Cookies and Tracking

  • Vercel Analytics operates without cookies
  • Intercom may set cookies to support customer messaging functionality
  • We do not use third-party advertising or tracking cookies

Data Retention

  • Direct contact messages — retained for the duration of the business relationship
  • Analytics data — aggregated and anonymized, retained per Vercel's data policy
  • Intercom data — retained per Intercom's data retention policy and our business needs

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request deletion of your personal data
  • Opt out of non-essential communications

To exercise any of these rights, contact us at the address listed below.

Data Security

  • All pages are served over SSL/TLS encryption
  • Access to personal data is limited to those who need it
  • We review our security practices regularly

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or requests, contact us at:

Nightious
7901 4th St N, Suite 300
St. Petersburg, FL 33702